Impact Experience Expertise Projects Connect
SFMC Architect & Digital Transformation Leader

Suraj
Bahale.

Architecting the future of customer engagement.

I don't just implement marketing technology — I shape how enterprises connect with their customers at scale. With 6+ years leading complex Salesforce ecosystems, I bring strategic vision, technical mastery, and the leadership to turn ambitious goals into measurable outcomes.

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6+ Years Leading
7 Certifications
314 Trailhead Badges
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MC Email Specialist MC Administrator Platform Developer I MuleSoft Developer Level 1 4x Copado Certified Flosum Certified Professional 3x Trailhead Ranger 314 Badges · 45 Trails · 5 Superbadges MC Email Specialist MC Administrator Platform Developer I MuleSoft Developer Level 1 4x Copado Certified Flosum Certified Professional 3x Trailhead Ranger 314 Badges · 45 Trails · 5 Superbadges
6+ Years of Leadership

Guiding enterprise SFMC programmes from strategy through execution across automotive, real estate, and Fortune 200 clients.

7 Salesforce Certifications

From Marketing Cloud Architect to MuleSoft Developer — validated expertise across the full Salesforce ecosystem.

6+ Enterprise Projects Delivered

End-to-end ownership of complex digital transformation projects across multiple industries and geographies.

314 Trailhead Badges

3x Ranger with 5 Superbadges — a commitment to continuous learning and staying at the frontier of the platform.

01
Leadership Philosophy

How I Lead & Think

Strategic Architecture First

I believe the best technical implementations start with business clarity. Before writing a single line of AmpScript or SQL, I map stakeholder goals to data flows — ensuring every system I build solves a real problem at scale, not just technically elegant but commercially impactful.

Cross-Functional Influence

The most powerful marketing systems are built at the intersection of technology and human insight. I bridge the gap between data engineers, marketers, and executives — translating complexity into clarity and rallying diverse teams around a unified vision.

Continuous Platform Mastery

The Salesforce ecosystem evolves constantly. As a 3x Trailhead Ranger with 314 badges, I don't just keep up — I lead from the front. I bring teams along with me, running knowledge-sharing sessions and championing best practices that elevate the whole organisation.

Outcome-Driven Delivery

I measure success in business results, not deliverables. Every journey I architect, every integration I design, every automation I build is tied back to a metric that matters — customer engagement, lead conversion, campaign ROI, or operational efficiency.

02
Career Journey

Where I've Led

May 2024 — Present Confidential Enterprise Client

Salesforce Marketing Cloud Architect

Operating at the highest level of the SFMC discipline — I own the complete technical vision for enterprise-scale marketing automation. This means architecting multi-cloud data strategies, driving REST API integration frameworks, and ensuring delivery teams execute with precision. I serve as the bridge between C-suite marketing goals and the engineering reality of the platform.

Solution Architecture Multi-Cloud Strategy REST API Design Team Leadership Executive Stakeholder Management
Nov 2022 — May 2024 Fisker Inc. — Electric Automotive

Salesforce Marketing Cloud Consultant

Led digital marketing transformation for a disruptive EV brand. I architected the full Salesforce ecosystem integration — Sales, Service, and Commerce Clouds unified through Marketing Cloud Connector and custom REST APIs. Designed personalised customer journeys that drove real-time engagement analytics, built interactive CloudPages, and enabled data-driven campaign personalisation at scale. Managed the full delivery lifecycle from requirements through post-launch optimisation.

EV Sector Strategy REST API Development Journey Architecture Analytics Integration CloudPages AMPscript / SSJS
Dec 2021 — Oct 2022 Areya Technologies

Salesforce Marketing Cloud Developer

Delivered end-to-end SFMC implementations for two complex programmes simultaneously: a US-based real estate brokerage's marketing transformation and an internal new-joinee onboarding feedback campaign. Built the full stack — CRM integration via Marketing Cloud Connect, SQL automation pipelines, data extension architecture, Contact Builder relationships, and custom preference centres coded in AmpScript and SSJS.

Sales Cloud Integration SQL Automation Data Architecture Custom Preference Centre AmpScript
Dec 2020 — Dec 2021 360 Degree Cloud Technologies

Salesforce Developer

Delivered SFMC and Salesforce Communities implementations while pioneering voice-enabled CRM integration — building a Salesforce Expense Sheet connected to Google Dialogflow and Amazon Alexa. Created entity/intent configurations, Apex response wrappers, and JSON handshakes that bridged Salesforce with conversational AI platforms.

SFMC Salesforce Communities Google Dialogflow Amazon Alexa Apex
May 2019 — Dec 2020 Sapalogy Pvt. Ltd

Salesforce / MuleSoft Developer

Built production-grade MuleSoft integrations for Fortune 200 clients — designing bidirectional data flows between Salesforce CloudCraze B2B Commerce and web applications. Handled the full spectrum from requirements gathering and solution design through to implementation, testing, and production support across complex enterprise environments.

MuleSoft B2B Commerce Fortune 200 CloudCraze Anypoint Studio
03
Technical Mastery

Areas of Expertise

01

SFMC Platform

Journey BuilderAutomation Studio Email StudioContent Builder Contact BuilderAnalytics Builder Audience BuilderCloudPages Web Studio
02

Development & Scripting

AmpScriptSSJS SQLREST API HTML / CSSJavaScript ApexJSON
03

Integrations & Platforms

Sales CloudService Cloud MuleSoftPardot HubSpotShopify Google AnalyticsDialogflow Amazon Alexa
04

Salesforce Administration

FlowsProcess Builder Custom ObjectsSecurity Models Data Import/ExportValidation Rules Reports & Dashboards
05

DevOps & Release Management

Copado (4x Certified) Flosum Certified CI/CD Pipelines Git Version Control Deployment Strategy
06

Leadership & Strategy

Solution Architecture Stakeholder Management Requirements Analysis Team Mentoring Project Delivery Client Engagement
04
Selected Work

What I've Built

01 Electric Automotive · Fisker Inc.

Full-Stack EV Marketing Transformation

Architected the complete Salesforce marketing ecosystem for a disruptive EV brand — unifying Sales, Service, and Commerce Clouds through MC Connector and custom REST APIs. Built real-time customer journey automation, lead capture-to-conversion pipelines, and interactive CloudPages that transformed how the brand engaged with prospective buyers at every stage of the funnel.

SFMCREST API Sales CloudJourney Builder AMPscriptSQL
02 B2B Integration · MuleSoft

Bidirectional Commerce Integration via MuleSoft

Designed and implemented a bidirectional integration between Salesforce CloudCraze and a web application for Fortune 200 clients — handling product lifecycle flows, order updates, and real-time data transformations with Anypoint Studio.

MuleSoftCloudCrazeAnypoint
03 Voice CRM · Innovation

Alexa & Dialogflow Voice-Enabled CRM

Pioneered a voice-enabled Salesforce integration — connecting Salesforce standard objects to Google Dialogflow and Amazon Alexa through Apex wrappers and JSON handshakes. Both chat and voice enabled, with outcomes stored directly in CRM.

ApexDialogflowAlexa
04 Employee Experience · Areya Technologies

New Joinee Onboarding Feedback Campaign

Built an intelligent internal onboarding experience campaign from scratch — CRM integration via Marketing Cloud Connect, SQL pipelines extracting from synced data extensions, segmented audience architecture, interactive HTML emails, and a fully custom preference centre built in AmpScript and SSJS. Delivered complete reporting and subscriber management infrastructure.

SFMCSQL AmpScriptSSJS MC Connect
05 Real Estate · US Market

Real Estate Brokerage SFMC Build

End-to-end SFMC implementation for a US investment brokerage — Sales Cloud integration, SQL automation, Contact Builder architecture, and custom preference flows.

SFMCSales Cloud
06 Email Automation · Magnets USA

Promotional Campaign Automation

Full campaign build for a leading promotional products company — FTP configuration, import automation, filtered data extensions, and journey-level reporting.

SFMCFTP
07 Trailhead · Continuous Learning

3x Ranger · 314 Badges

A living testament to continuous mastery: 45 Trails, 5 Superbadges, and a commitment to staying at the leading edge of the Salesforce platform.

Trailhead Ranger5 Superbadges
05
Validated Expertise

Certifications & Credentials

SF

Marketing Cloud Email Specialist

Salesforce Certified

SF

Marketing Cloud Email Administrator

Salesforce Certified

SF

Platform Developer I

Salesforce Certified

MS

MuleSoft Certified Developer – Level 1

MuleSoft · Mule 4

CO

4x Copado Certified

DevOps & Release Management

FL

Flosum Certified Professional

Salesforce DevOps

06
Get in Touch

Let's Build Together

Ready to transform
your marketing
ecosystem?

Whether you're scaling a Salesforce implementation, architecting a new multi-cloud strategy, or looking for a technical leader who speaks both business and code — I'd love to hear about your challenge.

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SB
Suraj Bahale
3x Ranger · Trailhead
314 Badges
45 Trails
5 Superbadges
7 Certifications

Education

B.E. (Information Technology)

P. R. Patil College of Engineering & Technology, Amravati